These Terms & Conditions govern your use of Krazlo’s website, products, and services. By purchasing from Krazlo, you agree to these terms.
General
Krazlo is an e-commerce brand specializing in anime, superhero, and custom merchandise.
By using our services, you confirm that you are at least 18 years of age, or using our services under parental/guardian supervision.
Orders & Payments
All orders placed on our website or through official Krazlo channels are subject to confirmation and availability.
Payments must be made in full at the time of purchase via our secure payment gateways.
Krazlo reserves the right to cancel or refuse any order due to suspicious activity, stock unavailability, or incorrect pricing.
Shipping & Delivery
Orders are processed within 2–4 business days after confirmation.
Delivery timelines vary by location and are subject to logistics partners.
Krazlo is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
Returns & Refunds
Returns are accepted only if reported within 48 hours of delivery.
Refunds are processed only against valid unboxing video proof showing the issue.
Customized/personalized items are non-returnable and non-refundable, except in case of transit damage with video proof.
Full details are available in our [Return & Refund Policy].
Use of Products
Our products are for personal use only.
Reselling without written permission from Krazlo is strictly prohibited.
Intellectual Property
All content, designs, logos, and product visuals belong to Krazlo.
Unauthorized reproduction or use of our intellectual property is not allowed.
Limitation of Liability
Krazlo is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Product colors and designs may slightly vary due to screen differences or printing variations.
Governing Law
These terms are governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Kanpur, Uttar Pradesh.
Contact Us
For queries, please contact us at:
📧 info@krazlo.in
